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Set up your organization, understand roles, and get your team training in one sitting.
View topic →Logging in, setting or resetting a password, invitation links, and sign-in error messages.
- Sign in to HIPAA Certify
- Reset a forgotten password
- Your first sign-in as an employee: set up your password
- Invitation link expired or shows "Access Denied"
- What sign-in error messages mean
Assign courses, set due dates, re-assign annual training, reminders, and taking training yourself.
View topic →For employees: finding your training, sections and quizzes, passing scores and picking up where you left off.
- Find your assigned training
- Take a training: sections, quizzes and finishing
- Quizzes: passing score and retakes
- Devices, browsers and tips for a smooth training session
Viewing, printing and saving certificates, expiration dates, and verifying a certificate.
- View, print or save your certificate as a PDF
- How long certificates are valid
- Verify a certificate (for employers and auditors)
Connect HIPAA Certify to Microsoft Entra ID (Azure AD), Okta or another SAML identity provider.
View topic →Missing emails, data security, free programs and tools, and how to reach support.
- Not receiving emails from HIPAA Certify
- Security and privacy of your training records
- Contact support
Most viewed
- Reset a forgotten password Request a password reset email, set a new password, and what to do if the email doesn't come.
- Find your assigned training What's on My Training Dashboard and how to open a course.
- Not receiving emails from HIPAA Certify Find missing invitations, reset links and access links, and get them allowed by your email system.
- Sign in to HIPAA Certify How to sign in, where you land afterward, and how to sign out.
- Take a training: sections, quizzes and finishing How a course works from start to certificate, including saving your progress.
- View, print or save your certificate as a PDF Find your certificates, print them, or save a PDF copy for your records.
- Your first sign-in as an employee: set up your password Use the invitation email from your organization to create your password and start training.
- "Page Expired" or signed out in the middle of training Why you might be signed out after being idle, and how to avoid losing quiz answers.