Account owner, managers and employees: who can do what
The three kinds of accounts in an organization and what each one can see and do.
Every organization in HIPAA Certify has three kinds of accounts.
| Account owner (Administrator) | Manager | Employee | |
|---|---|---|---|
| Add, import, edit and remove employees | Yes | Yes | No |
| Send invitations and password resets | Yes | Yes | No |
| Assign training and set due dates | Yes | Yes | No |
| View reports, certificates and exports | Yes | Yes | Own only |
| Departments, job codes and SSO settings | Yes | Yes | No |
| Subscribe and update the payment method | Yes | Yes | No |
| Change plan or cancel the subscription | Yes | No | No |
| Add or remove managers | Yes | No | No |
| Take assigned training and earn certificates | Yes | Yes | Yes |
Account owner#
The person who created the organization account. Under your name in the sidebar it says Administrator. On the Administrators page the owner is labeled Owner.
Managers#
People the owner invites to help run training. Under their name it says Manager. Managers see all employees and departments in the organization. There's no option to limit a manager to one department.
Employees#
Staff who take training. Employees only see their own trainings and certificates.
NoteThe weekly compliance email goes to the owner and every manager. See The weekly compliance email.
Last updated October 27, 2026 · Steps checked against the platform on October 27, 2026.