1. Introduction
HIPAA Certify ("we," "our," or "us") is committed to protecting your privacy. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you use our HIPAA training and compliance platform.
By using our services, you agree to the collection and use of information in accordance with this policy.
2. Information We Collect
2.1 Information You Provide
We collect information you provide directly to us, including:
- Account Information: Name, email address, phone number, organization name, and job title when you register for an account.
- Payment Information: Billing address and payment card details (processed securely through Stripe).
- Training Data: Quiz responses, completion dates, and progress information.
- Communications: Information you provide when contacting our support team.
2.2 Information Collected Automatically
When you use our platform, we automatically collect:
- Usage Data: Pages visited, features used, time spent on the platform.
- Device Information: Browser type, operating system, device identifiers.
- Log Data: IP address, access times, and referring URLs.
3. How We Use Your Information
We use the information we collect to:
- Provide, maintain, and improve our HIPAA training services
- Process transactions and send related information
- Send training reminders, completion notifications, and administrative messages
- Generate compliance reports and certificates
- Respond to your comments, questions, and support requests
- Monitor and analyze usage patterns to improve user experience
- Detect, prevent, and address technical issues or fraudulent activity
4. Information Sharing and Disclosure
We do not sell your personal information. We may share your information only in the following circumstances:
- With Your Organization: Training progress and completion data is shared with your organization's administrators.
- Service Providers: We use third-party services (such as Stripe for payments, email providers) that process data on our behalf.
- Legal Requirements: When required by law or to protect our rights and safety.
- Business Transfers: In connection with a merger, acquisition, or sale of assets.
5. Data Security
We implement appropriate technical and organizational measures to protect your personal information, including:
- Encryption of data in transit (TLS/SSL) and at rest
- Regular security assessments and updates
- Access controls and authentication requirements
- Employee training on data protection practices
While we strive to protect your information, no method of transmission over the Internet is 100% secure. We cannot guarantee absolute security.
6. Data Retention
We retain your information for as long as your account is active or as needed to provide services. Training completion records are retained for the period required by HIPAA regulations (minimum 6 years) or as requested by your organization for compliance purposes.
7. Your Rights and Choices
Depending on your location, you may have certain rights regarding your personal information:
- Access: Request a copy of your personal information
- Correction: Request correction of inaccurate information
- Deletion: Request deletion of your personal information (subject to legal retention requirements)
- Opt-out: Unsubscribe from marketing communications
To exercise these rights, please contact us at [email protected].
8. Cookies and Tracking
We use cookies and similar technologies to:
- Keep you logged in to your account
- Remember your preferences
- Analyze how our platform is used
You can control cookies through your browser settings, though disabling cookies may affect platform functionality.
9. Children's Privacy
Our services are not intended for individuals under 18 years of age. We do not knowingly collect personal information from children.
10. Changes to This Policy
We may update this Privacy Policy from time to time. We will notify you of any material changes by posting the new policy on this page and updating the "Last Updated" date.
11. Contact Us
If you have questions about this Privacy Policy or our privacy practices, please contact us:
- Email: [email protected]
- Contact Form: Contact Us