Remove an employee (and bring them back)

Remove one employee#

1. Go to Employees and click Edit next to the person.
2. Scroll to the bottom and click Remove Employee, then confirm.

Remove several#

Check the boxes next to them on the Employees page, click Remove Selected, then Remove Employees.

What happens#

• They can no longer sign in, and they stop getting emails.
• They no longer count toward your plan's employee limit.
• Their completed training and certificates stay in Reports for your compliance records. You'll see their name, or Deleted User in some views.

Note

The Edit page warns that removal "cannot be undone". In fact, training records are kept, and you can restore the person later as described below.

Bring someone back#

1. Go to Employees → Add Employee.
2. Enter the same email address they had before and click Add Employee.

Their account is restored with their earlier training history. Then click Reset PW (or Send Invite) so they can set a new password.

Warning

A removed person's email stays tied to their old account. If you try to give that address to a different account, for example by changing someone else's email to it, you'll see The email has already been taken. Contact support to have the old account cleared first.