Edit an employee's name, email, department or job title

1. Go to Employees and click Edit next to the person.
2. Change Full Name, Email Address, Job Title, Department, Hire Date or Job Codes.
3. Click Save Changes. You'll see Employee [name] has been updated.

Their training history and certificates stay with them.

Changing an email address#

After you change the email, the employee signs in with the new address and their existing password.

• Never signed in, or the invitation went to a typo? Save the correct email, then click Reset PW on the Employees page. A password setup link goes to the new address.
• Already signed in before? Tell them to use the new email from now on.

Warning

"The email has already been taken." That address is already used by another HIPAA Certify account. That can be someone you removed, the account owner, a manager, or the same person at another organization. Don't create a second account for them. Contact support with the old and new addresses and we'll sort it out.

Job codes#

Only active job codes are listed on the form. If the employee had an inactive job code, saving the form removes it.

To change the account owner's sign-in email, see Change the account owner's or a manager's email.