Upgrade or downgrade your plan

Only the account owner can change the plan.

1. Click Billing in the sidebar.
2. Scroll to Change Plan (or click Change Plan).
3. Click Upgrade to … or Downgrade to … on the plan you want.

Upgrades#

Upgrades take effect immediately. Your card is charged a prorated amount for the rest of the current billing month. You'll see Upgraded to [plan] plan! Your card will be charged a prorated amount.

Downgrades#

Downgrades take effect at the end of your current billing period. You'll see Your plan will change to [plan] on [date]., and the Billing page shows the Scheduled Plan Change. To keep your current plan, click Cancel Change before that date.

Before downgrading, make sure your number of employees fits the smaller plan. Remove people who no longer need training. See Employee limits.

Note

Managers see the plans but can't change them. They'll see Only the account owner can make changes to the subscription.