Cancel your subscription

Only the account owner can cancel.

Before you cancel#

Download your records. You won't be able to open admin pages after your access ends.

• Reports → Download CSV: the audit-ready log of every completion. See Download the audit-ready training log.
• Employees → Export → Training Log (Excel) and Roster (Excel). See Export employee rosters and training status.

Cancel#

1. Click Billing in the sidebar.
2. At the bottom, under Need to cancel your subscription?, click Cancel Subscription.
3. Read the warning, type CANCEL in the box, and click Permanently Cancel.

You'll see Subscription cancelled. You will have access until the end of your billing period. and receive a confirmation email.

After you cancel#

• You keep full access until the end of the period you've paid for. You won't be charged again.
• After that, the admin pages take you to Billing. To come back, choose a plan and subscribe.

Subscription fees aren't refundable except where required by law. See our Terms of Service.

Thinking of cancelling because something isn't working? Tell us. We're happy to help.