Taking training

For employees: finding your training, sections and quizzes, passing scores and picking up where you left off.

Take a training: sections, quizzes and finishing How a course works from start to certificate, including saving your progress. AdministratorsManagersEmployees
Quizzes: passing score and retakes The 80% passing score, unlimited retakes, and what happens when you don't pass. AdministratorsManagersEmployees
Devices, browsers and tips for a smooth training session What you need to take training, and fixes for pages that won't load or buttons that don't work. AdministratorsManagersEmployeesIndividual learners

Other topics

Getting started 4 articles Sign-in & passwords 8 articles Managing employees 11 articles Managers & administrators 5 articles Assigning training 6 articles Certificates & verification 4 articles Reports & audit exports 3 articles Billing & plans 7 articles Single sign-on (SSO) 2 articles Individual training 6 articles Email, security & support 6 articles

Still need help?

Our support team answers every message. Tell us what you were trying to do and what you saw on screen.

Contact support