Email, security & support

Missing emails, data security, free programs and tools, and how to reach support.

Not receiving emails from HIPAA Certify Find missing invitations, reset links and access links, and get them allowed by your email system. AdministratorsManagersEmployeesIndividual learners
Security and privacy of your training records How HIPAA Certify protects your organization's data, what we store, and how long records are kept. AdministratorsManagersEmployees
Contact support How to reach the HIPAA Certify support team and what to include so we can help on the first reply. AdministratorsManagersEmployeesIndividual learners
Report a problem from inside the app Use the Report Issue button to send a bug report with the page details attached automatically. AdministratorsManagers

Other topics

Getting started 4 articles Sign-in & passwords 8 articles Managing employees 11 articles Managers & administrators 5 articles Assigning training 6 articles Taking training 4 articles Certificates & verification 4 articles Reports & audit exports 3 articles Billing & plans 7 articles Single sign-on (SSO) 2 articles Individual training 6 articles

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